Privacy Policy Effective date: October 11, 2026 Website: https://aqildigital.com
1. Introduction AQIL Digital (“AQIL Digital,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us about our services, or communicate with us regarding a potential or existing project. We aim to handle personal information responsibly and in accordance with applicable privacy laws, including British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect The information we collect depends on how you interact with our website and services.
Information you provide When you contact us or submit a project enquiry, we may collect information such as:
- Your name
- Email address
- Phone number, if provided
- Business or organization name
- Project requirements, budget, and timeline
- Information included in your message or attachments
- Other information you voluntarily provide to us Please avoid submitting sensitive personal information through general website forms unless it is necessary and we have provided an appropriate way to share it.
Information collected automatically When you visit our website, certain technical information may be collected automatically, depending on our website configuration. This may include:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and links selected
- Referral source and approximate visit time
- Website performance, diagnostic, and security information This information may be used to understand website usage, troubleshoot errors, protect the website, and improve performance.
3. How We Use Your Information We use personal information for reasonable business purposes, including to:
- Respond to enquiries and requests for information
- Discuss project requirements and prepare proposals or estimates
- Provide web design, development, branding, and related services
- Communicate about active projects, deliverables, and support
- Maintain and improve our website and services
- Monitor website performance and help prevent spam, fraud, or security incidents
- Maintain business records and meet applicable legal obligations
- Send marketing communications where permitted and where any required consent has been obtained We do not use personal information for purposes unrelated to those described in this policy without appropriate notice or consent, unless permitted or required by law.
4. Consent By providing personal information to us, you acknowledge that it may be collected and used for the purposes explained at the time of collection and in this policy, subject to applicable law. Where consent is required, we will seek it in an appropriate manner. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to respond to an enquiry or provide a requested service.
5. Cookies and Analytics Our website may use cookies or similar technologies to support essential functionality, understand website traffic, improve performance, and help protect against abuse. The technologies used depend on the website’s current configuration. Where applicable, you can manage cookies through your browser settings or available website privacy controls. Disabling certain technologies may affect some website features. If we use analytics services or non-essential tracking technologies, we will provide appropriate information and obtain consent where required by applicable law. Before publishing: Update this section to identify the analytics, cookie, and tracking tools actually installed on the website.
6. How We Share Information We do not sell personal information to third parties. We may disclose information when reasonably necessary to operate our business, including to service providers that support functions such as:
- Website hosting and infrastructure
- Email delivery and business communications
- Website analytics and performance monitoring
- Spam prevention and website security
- Project management, file storage, and client collaboration These providers may process information on our behalf under their own terms and privacy practices. We take reasonable steps to select appropriate providers and protect information handled by them. We may also disclose information when required by law, to respond to lawful requests, to protect our rights or security, or in connection with a business transaction, subject to applicable legal requirements. We do not authorize service providers to use personal information for their own unrelated purposes merely because they process it for us.
7. Processing Outside Canada Some of our service providers may store or process information outside British Columbia or Canada. In those circumstances, information may be subject to the laws of the jurisdiction where it is processed. Where applicable, we take reasonable steps to understand our providers’ privacy practices and to protect personal information entrusted to them. For information about the specific providers used on this website, please contact us.
8. Data Retention We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide requested services, maintain appropriate business records, resolve disputes, and meet legal or contractual obligations. Retention periods vary depending on the type of information and the reason it was collected. When information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, as appropriate.
9. Safeguarding Your Information We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, unauthorized access, disclosure, copying, use, or modification. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.
10. Your Privacy Rights Subject to applicable law and any relevant exceptions, you may have the right to:
- Ask whether we hold personal information about you
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Ask questions about how we collect, use, or disclose your information
- Withdraw consent where applicable
- Raise a concern about our privacy practices To make a request, contact us using the details in the “Contact Us” section. We may need to verify your identity before responding. We will handle requests in accordance with applicable legal requirements.